Mindy Hargesheimer (00:00):
Hey, everybody. Welcome back to the podcast. I am excited to talk about one of my favorite topics today, which is travel. And I have Rose Woolsey on who owns her own agency here in kc. She's a travel advisor for where to go, travel Co. We are gonna talk about booking your next trip to Hawaii, Disney, a cruise, the Caribbean, and she's gonna talk a lot about what differentiates her as an advisor to work with and how that can make your travel so much easier. So get excited to tune in on what she has to offer and to think about that next trip that you wanna book. All right. So Rose Woolsey, I'm so excited to meet you in person. Yes, you too. Thank you. We have been messaging back and forth because I reached out to you originally about a trip. Yes. And I was looking to do with friends, and then we ended up corresponding and now you're in the studio with me, which is really exciting to talk about what you do.
Rose Woolsey (00:56):
Yeah. And I've been following you for a long time on Instagram, so
Mindy Hargesheimer (00:59):
Well, thank you. Thank you so much. Yeah.
Rose Woolsey (01:01):
Yeah.
Mindy Hargesheimer (01:01):
So I have to say, I was doing a ton of homework researching you for the podcast mm-hmm <affirmative>. To talk about what you do as a travel advisor and owning your own travel agency. And I just have to say you are very thorough. Thank you. Your website is solid. Thank you. Thank you. You've got so much information on there.
Rose Woolsey (01:18):
I, I'm
Mindy Hargesheimer (01:18):
A website. That's
Rose Woolsey (01:18):
Impressive. Website Diy. So
Mindy Hargesheimer (01:20):
<Laugh>. Yeah. We are good. We were talking about it before we started the podcast. I'm working on mine just to get like all the podcasts cataloged and everything. And I was like, maybe I should learn from you <laugh>. Yeah. Shoot them with your website. So
Rose Woolsey (01:29):
Happy to give you some advice. Yeah.
Mindy Hargesheimer (01:31):
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Okay. Well, let's dive in. Tell us about your agency, the travel, kind of like the, the, you know, the, the meat of like, what you focus on and to get people excited about, like, travel plans that they have coming up in the, you know, to plan with
Rose Woolsey (01:43):
You. Yeah, sure. So, okay. So my agency where to go travel co. We really focus on family travel. Mm Hmm <affirmative>. We do a lot of theme parks. Yeah. Disney universal. We do a lot of Caribbean and Mexico. All inclusives and a lot of cruises. Yes. I also plan a lot of Hawaii too, so, yeah.
Mindy Hargesheimer (02:02):
Which you have a whole backstory I think there that
Rose Woolsey (02:04):
We'll talk about too. Yeah. I love Hawaii
Mindy Hargesheimer (02:05):
<Laugh>. Yeah. okay. So do you have, is it just you or do you have Yeah.
Rose Woolsey (02:09):
A team. I have another advisor who works under my brand. Her name's Carrie. Okay. She is awesome. And she's a, she's my cruise specialist. Love. So she like only books, cruises, Uhhuh, <affirmative>. She cruises all the time. She's the total expert. So she's, yeah, she's great. So
Mindy Hargesheimer (02:26):
I was telling you before we started that, I mean, I swear I don't know why I didn't get into travel. Yeah. 'cause I absolutely love to travel. I wish I would've known you back in the day we did the Disney cruise in 2019. Oh my gosh. I didn't know you
Rose Woolsey (02:38):
Did that. That's
Mindy Hargesheimer (02:38):
Cool. I know. Cool. I wish I would've known you then, because then you could've helped us plan it. But the next one that will do for sure. So, okay. So let's talk about how your, how you got started. So kind of your backstory of how you got into doing this full-time. What brought
Rose Woolsey (02:54):
You there? Yeah. Okay. So my background is not in travel at all. Okay. It's actually in microbiology. So I was very unexpected. <Laugh>. Yes. <Laugh>. I went to K State, Uhhuh <affirmative>, and I got a degree in microbiology. When I was at K State, I, I worked in a research lab mm-hmm <affirmative>. I worked for this really brilliant PhD. Her name is Dr. Christine Michelle. She studied malaria. Oh, wow. And so it was, it was a malaria lab. We had an insectory with mosquitoes. Oh my gosh. And she like taught me so much about research. Like,
(03:36):
So I feel like that was a really important skill set that I learned from that time in my life. But when I was there, I had the opportunity to go to Haiti actually for Oh. And it wasn't through the lab. It was, it was
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through church. I, yeah, it was a medical missions Uhhuh trip. And so I went with a team of doctors, went to this medical lab and I was really just in charge of like, preparing meals. I didn't have any like, medical role or anything. Sure. Yeah. But when I was there, I realized like, I really wanna do human microbiology. So I was talking to the doctors they're like, I think you really, what you really need to do is focus on a medical laboratory science. So I sort of switched my, I was doing like microbiology for research mm-hmm <affirmative>. To go into research. So I switched my focus in school and went into medical micro medical laboratory science.
Mindy Hargesheimer (04:36):
Okay.
Rose Woolsey (04:37):
So that led me my last year in school up here to Kansas City. Okay. Where I did my last year in training at St. Luke's. Okay. So St. Luke's in the plaza. They have a a year long program, Graham.
(04:51):
So went through that and then started my career. I worked for Quest Diagnostics mm-hmm <affirmative>. For 10 years. And that was, that was like right before the pandemic was when I started, oh, well let me back up. Okay. I had a child, <laugh>. Okay. So my, my daughter was born she just turned seven. So it's been about seven years. And, and I was full-time in the lab and I was just working so much like holidays. Mm-Hmm <affirmative>. The thing about microbiology is that the microbes never sleep. So you have, there has to be somebody there all the time. It's, yeah. Like they, they continually grow. So you have to continually take care of the cultures uhhuh or they will get overgrown. Your lab results will become invalid and all that. So it was a 24 7 operation like we had, I worked the night shift. You can't shift, can't
Mindy Hargesheimer (05:45):
Really like clock out
Rose Woolsey (05:45):
Yeah.
Mindy Hargesheimer (05:46):
Mentally too. Yeah.
Rose Woolsey (05:47):
Yeah. So, worked the night shift for a long time, but we, I also worked holidays, so it was like Thanksgiving and Christmas. And after my daughter was born, I, I was like, this isn't working for me anymore. For me anymore. So I started just exploring other options mentally. I was like, all, what? What else could I do? I really wanted to work at home. And at the time, like I've always been an early morning person, so I get up early. Good for you. I just, what time do
Mindy Hargesheimer (06:15):
You wake up,
Rose Woolsey (06:15):
Like naturally? Just wake up like four 30.
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Mindy Hargesheimer (06:18):
Oh my gosh. You should be a media. Yeah. <laugh>. Good for you. I'm like, if it's before six o'clock, I struggle
Rose Woolsey (06:24):
<Laugh>. Yeah. I don't wanna wake up that early. Just, that's actually,
Mindy Hargesheimer (06:26):
Yeah. But no, now they say that it's really healthy to wake up that early because then you
Rose Woolsey (06:30):
Can go out
Mindy Hargesheimer (06:30):
And get, like, absorb the sun and you're up to a good start your day. So anyway,
Rose Woolsey (06:34):
I usually end up working <laugh>. Yeah. so, but at that time I would get up early and I was like always looking up things to do in Hawaii. 'cause I love traveling to Hawaii, so. So you
Mindy Hargesheimer (06:47):
Had been there?
Rose Woolsey (06:48):
I had been there. Okay. Yeah. I had the first time I ever went, I spent a whole month there.
Mindy Hargesheimer (06:53):
Oh.
Rose Woolsey (06:54):
But I knew What
Mindy Hargesheimer (06:55):
Year was that?
Rose Woolsey (06:57):
It's been a while. <Laugh>
Mindy Hargesheimer (06:58):
A while. Okay. So
Rose Woolsey (06:59):
How did you
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Mindy Hargesheimer (06:59):
Decide to do that though? This is pre
Rose Woolsey (07:01):
Your
Mindy Hargesheimer (07:01):
Daughter, obviously.
Rose Woolsey (07:02):
This pre daughter. I knew a girl who grew up there.
Mindy Hargesheimer (07:05):
Okay.
Rose Woolsey (07:06):
And she, we were, we worked together and one day she was like, told me that her mom was getting ready to put the house up for rent. She was moving to Oahu. Mm-Hmm <affirmative>. She, she was living on Kauai, moving to Oahu. And I was like, well, what do you think about like, could we go stay there before she rents it out? Yeah. And so then me and a group of friends, we all went and stayed there for a whole month before. How fun. We kind of like helped get the house ready for the renters and everything.
Mindy Hargesheimer (07:34):
Yeah.
Rose Woolsey (07:35):
It's part of the deal. <Laugh>. Yeah. But mostly we just went to the beach. Yeah. <laugh> had
Mindy Hargesheimer (07:39):
A good time. Yeah.
Rose Woolsey (07:41):
So yeah, so then I just kept wanting to go back mm-hmm
Mindy Hargesheimer (07:44):
<Affirmative>. After
Rose Woolsey (07:44):
That. It's such a beautiful island. And so I was just, every morning I'd get up and think, all right, what can I do on my next trip to Hawaii? And then one day I was like, I wish I could do this for a living. Like this would be a cool job. Mm-Hmm <affirmative>. Not even realizing that it was still a thing. Like I didn't know that you could do 'cause of online.
Mindy Hargesheimer (08:03):
Yeah.
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Rose Woolsey (08:03):
Primarily.
Mindy Hargesheimer (08:04):
Yeah.
Rose Woolsey (08:04):
And so one thing led to the other and I just started researching like, how do people become travel agents mm-hmm <affirmative>. And then it just led to, you know, thinking of a name for the business mm-hmm <affirmative>. And then, oh, let's get a website. Yep. Oh, let's let know. Now I'm an LLC, like it's official. Let's get
Mindy Hargesheimer (08:25):
Very organically just happened.
Rose Woolsey (08:26):
Yeah, yeah, yeah. So I was still working full-time at Quest and they were, they were like so great because they would let me slowly reduce my hours too. Oh, that's amazing. Yeah. Yeah. It just was, it worked out perfectly. Yeah. I had a really great boss. Yeah. and she was really understanding. And so that's how, that's how I transitioned into it. Yeah. But I did open my travel agency a few months before COVID hit
Mindy Hargesheimer (08:57):
<Laugh>. Oh, yay. So how was that?
Rose Woolsey (09:01):
It was, I had a couple of trips booked.
Mindy Hargesheimer (09:04):
How did you, so how did it work in the beginning? How did you get, was it just through like your personal network to get
Rose Woolsey (09:09):
People to
Mindy Hargesheimer (09:09):
Book with you and then kind of took off from there? Yeah,
Rose Woolsey (09:11):
It was just personal network. Yeah. just started posting about it on Facebook. Mm-Hmm <affirmative>. And, and yeah. My first couple of bookings were like friends and family and you know, family members of friends Yes. And that kind of thing.
Mindy Hargesheimer (09:27):
Yeah.
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Rose Woolsey (09:27):
So best
Mindy Hargesheimer (09:28):
Way to do it though.
Rose Woolsey (09:29):
Yeah. Yeah. Definitely. yeah. And so I had a few trips booked and quickly learned how to cancel those trips and what you have to do. What a
Mindy Hargesheimer (09:40):
Welcome into
Rose Woolsey (09:40):
Yeah. Your
Mindy Hargesheimer (09:41):
New,
Rose Woolsey (09:41):
Your
Mindy Hargesheimer (09:41):
Side hustle turns
Rose Woolsey (09:42):
Exactly. Turning full time. But honestly I learned so much about, about the industry because I was already plugged into networks mm-hmm <affirmative>. Of travel advisors and who had huge books of business. Yeah. And it just completely wiped them out and took them down. So I learned mm-hmm <affirmative>. You know, about terms and conditions I learned about travel insurance, I learned about all that stuff. That's just so important when you book travel.
Mindy Hargesheimer (10:08):
Well and like you said,
Rose Woolsey (10:08):
Your
Mindy Hargesheimer (10:09):
Research that you were learning before obviously
Rose Woolsey (10:11):
Tee you up for
Mindy Hargesheimer (10:12):
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This
Rose Woolsey (10:13):
To get
Mindy Hargesheimer (10:13):
Into like the details of it.
Rose Woolsey (10:14):
Yes, for sure.
Mindy Hargesheimer (10:15):
Love it.
Rose Woolsey (10:16):
So yeah, it was it was a good start actually. Yeah. Like, you know, I didn't, I wasn't relying on it for income, which is the important part. <Laugh>.
Mindy Hargesheimer (10:25):
Absolutely. That helps. Yeah. <laugh>. So, okay. Let's kind of talk about, 'cause I think are there still misconceptions about travel agents, which are your travel advisor, right? Yeah. So use the right terminology as we've evolved. But I wonder, I personally, I'm, I finally met you got connected to you and I was telling you I've been wanting to connect with some advisors in KC to partner up and to work together and to like help bring you guys to the forefront, which is again, how we came to be. And I'm so excited for this. And to do something with you too. Yeah. But we actually, my husband and I historically have been huge proponents of travel advisors because, love it. Majority of the time we haven't paid them. Yeah. Because they've been paid through kind of the backend. Yeah. you know, the partnerships that they have, we did have one travel agent that we used that we did. We didn't exactly, we didn't know exactly how much we were paying them, but they kind of built it into the price. Mm-Hmm <affirmative>. So that's a whole other story. But I wanted to have you kind of explain the benefits of why people shouldn't feel like they still need to rely on going through Expedia or whatever Sure. And why they should go to you, because what does that mean? You know, the cost to them. Yeah. How does that benefit them?
Rose Woolsey (11:35):
So there's a, there's to back up and talk about how we're paid Yeah. A little bit because yeah. A lot of advisors are charging a fee now. Okay. So so it just depends on their, your business model. We all get paid like a commission on the end backend from suppliers hotels and that kind of thing. But some advisors are charging a fee now, which is,
Mindy Hargesheimer (12:03):
So that is evolving a little bit.
Rose Woolsey (12:05):
Yeah. Okay. Actually, I think the statistics are that like most are charging a fee. Oh, Mindy Hargesheimer (12:09):
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Interesting.
Rose Woolsey (12:10):
See, I didn't know that. Okay. Yeah. The, the industry is definitely evolving. Yeah. So for us, we don't, we're not charging a fee. Okay. my advisor Carrie. So sh each advisor is gonna be different. So I'm okay if advisors working under my brand wanna charge a fee. Mm-Hmm <affirmative>. She doesn't charge a fee for the cruise booking, but if you want help booking airfare, hotel before excursions and all of that mm-hmm <affirmative>. She does charge a small planning fee for that because we don't we're not compensated for that. Right. Makes sense. So we really sense just get compensated from the cruise line. Okay. so yeah, so I don't charge a planning fee and, and that's just really 'cause we're just trying to grow the business and Yeah. So yeah, it people don't, there's really no downside to booking with an advisor because Yeah. You're one we can actually save you money on your trip.
Mindy Hargesheimer (13:04):
Yeah. I wanna get into that 'cause I know Yeah. I was doing a whole bunch of research, as I said on your site and I, I wanna talk to get into like some of the perks and things that you have Sure. Or incentives or whatever working with your partners that we wouldn't get as like a regular traveler booking a trip. So, yeah.
Rose Woolsey (13:19):
Yeah. there are a lot of perks and a lot of people don't realize that work working with a travel agency doesn't cost you extra money. Yeah. So, yeah.
Mindy Hargesheimer (13:27):
Yeah. So yeah, I definitely wanna put that out there. 'cause I do think there's probably still some confusion on it and just thinking like, and I mean, I don't know, you know, everybody has their own way of doing things, but I do think that there's probably some, you know, misperceptions about that, but yeah. Okay. So let's talk about the main destinations that you book for people. Sure. So if they're interested in X, y, Z locations, talk about those. So for families or couples or whatever, they'll hear it and go Okay. Need to reach out to Rose.
Rose Woolsey (13:55):
Yeah, for sure. So when I first started, like I said, Hawaii was my, my favorite destination. I started out just planning to only book Hawaii. Okay. Because that's what I was comfortable with. Yeah. So I knew, I know Hawaii very well. I know it like the back of my hand so I can just plan a trip. You know, I can kind of like ask you questions to figure out your style of travel mm-hmm <affirmative>. And be able to recommend accommodations quickly and easily. Yep. and then be able to plan like what to do on the island mm-hmm <affirmative>. For your family dynamics Yeah. And what you're interested in. And
Mindy Hargesheimer (14:33):
You do the four main islands. Yeah.
Rose Woolsey (14:35):
Okay.
Mindy Hargesheimer (14:35):
Yeah.
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Rose Woolsey (14:35):
Yeah. And then I started kind of branching out because what I realized was I love planning trips to Hawaii for clients mm-hmm <affirmative>. But not everybody goes to Hawaii every year. And I didn't wanna continually be chasing new business. Sure. I like getting to know my clients and the families and I wanna plan trips for them forever, you know? Yeah. So for
Mindy Hargesheimer (14:59):
New
Rose Woolsey (15:00):
Destinations
Mindy Hargesheimer (15:00):
Of course they
Rose Woolsey (15:01):
Wanna
Mindy Hargesheimer (15:01):
Explore too.
Rose Woolsey (15:01):
Yeah. Explore.
Mindy Hargesheimer (15:02):
Yeah.
Rose Woolsey (15:03):
So I started learning other destinations mm-hmm <affirmative>. And started planning all inclusives. And then my daughter got a little bit older and we started going to Disney mm-hmm <affirmative>. Just for our family. Yeah. And that's when I really started like this fits the way that I plan if it's my personality, because I very detail oriented and mm-hmm <affirmative>. Like going back into the lab and microbiology I love like complex Yeah. Things. Uhhuh and Disney is complex.
Mindy Hargesheimer (15:36):
<Laugh> yeah. I mean, I feel like when we went, we probably missed out on a lot of things we could have done better <laugh>. Yeah. So just everything from the past to the, I mean, whatever. So Yeah. Talk about that because yeah. So many people of course love Disney or wanna do it or do a crew add a cruise the next time or whatever. So how do you, yeah. What do you bring to the table when it comes to helping people with the Disney?
Rose Woolsey (15:57):
Yeah. So, you know, there's, there's, there's a lot of Disney resorts to stay at and to choose from. So the first step, did you see that I,
Mindy Hargesheimer (16:05):
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I completed your quiz by the way. Did you get that
Rose Woolsey (16:07):
Identification? I didn't see that. What did you get?
Mindy Hargesheimer (16:09):
I got the Boardwalk one.
Rose Woolsey (16:10):
Oh, that's my favorite.
Mindy Hargesheimer (16:11):
Yeah. Yeah. I had to do it. I was like, okay, I wonder, I would love to know what it says. My, you can explain what the quiz is, but I, I did it because I wanted to see if it like aligned with what our interests are and it did. Yeah. I
Rose Woolsey (16:21):
Love it. Yeah. Yeah. I have a quiz on my website that will match you to the perfect Disney resort for you. So I love that. That's
Mindy Hargesheimer (16:28):
Smart.
Rose Woolsey (16:28):
Yeah. Yeah. So that's really the first step of planning and I think it's the most important because it's what you're gonna spend the most money on. Mm-Hmm <affirmative>. The resort is gonna be more expensive than the park tickets and everything that you do, and it's really gonna affect your trip. So mm-hmm <affirmative>. I love, I just love the Deluxe Resorts. <Laugh>, they're my favorite. Sure. The boardwalk is, is amazing. 'cause It's just, there's so much to do on the boardwalk. There's really good dining. It's really close to Epcot, it's really close to Hollywood Studios. Yeah. And it just is, I just love the vibe there.
Mindy Hargesheimer (17:03):
What does deluxe mean exactly?
Rose Woolsey (17:05):
Yeah. So there's three resort categories. Okay. at Disney World value, moderate and deluxe. Okay. (17:12):
So the value is obviously gonna be like the cheapest accommodations. Mm-Hmm <affirmative>. They're not, they're gonna have like one central place for dining. It's gonna be like cafeteria style. Okay. they tend to be really spread out. So there's a lot of walking on property. And the, the rooms are more motel style, so you have the outside entrance. Okay. and then they're gonna be furthest from the parks. Got it. So then Deluxe, they're gonna be closest to the park. Some of some parks you can walk to mm-hmm <affirmative>. Like with, at the boardwalk you can walk to Acot. Yeah. Really easily. You can take a boat to Hollywood studios. Oh, that's fun. So there's more variety of transportation mm-hmm <affirmative>. And then there's lots of restaurants, bars. Yeah. They have like entertainment at the hotel and that kinda stuff moderate somewhere in between the two. Sure.
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Mindy Hargesheimer (18:06):
So,
Rose Woolsey (18:07):
Yeah. So I, yeah. I love planning, I love matching people to the hotels and that's why I have that quiz. 'cause I'm like, that's like the first step in planning a Disney stay is you gotta decide where your hotel is gonna
Mindy Hargesheimer (18:20):
Be. Well, they're really good questions because again, I'd have to back into like the questions that led me to the Boardwalk, but like mm-hmm <affirmative>. We do like varying cuisines. Yeah. And we do like entertainment mm-hmm <affirmative>. And you know, it just, it literally landed like Exactly. And I actually had never heard of the Boardwalk Hotel, believe it or not. Really? Maybe. 'cause We've only been to Disney once as a family. But I was like, oh, this makes total sense. Yeah. Like to have the, it it completely reflected the answers that I think I put in there.
Rose Woolsey (18:46):
Awesome. Yeah.
Mindy Hargesheimer (18:47):
I
Rose Woolsey (18:47):
Love it. Love to hear that. Thank you. Yeah.
Mindy Hargesheimer (18:49):
<Laugh>. So for you do Disneyland too?
Rose Woolsey (18:52):
I do, yeah.
Mindy Hargesheimer (18:53):
Okay. Yeah. How do you keep up with like, I don't know if there's new hotels going in, but like you do Universal Studios mm-hmm <affirmative>. As well. So how do you keep up with like, everything that's happening there? Yeah. To be able to guide people to match the kind of trip that they want Sure. For
Rose Woolsey (19:09):
Their
Mindy Hargesheimer (19:09):
Family.
Rose Woolsey (19:09):
I mean, that's really why I started specializing because mm-hmm <affirmative>. For a while I did plan everything, like every trip that somebody would come up to me and be like, I'd like to go here. I would
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say yes to. And it really, yeah. It's a lot harder to run a business that way mm-hmm <affirmative>. And be a specialist. Like, you can't be a specialist in everything in the whole world. It's just there's too much so many places to
Mindy Hargesheimer (19:32):
Travel to. Yeah.
Rose Woolsey (19:33):
Yeah. So I really chose the certain destinations so that I could really focus in, keep up to date with the changes, the new hotels. Mm-Hmm <affirmative>. Disney is the one that continually changes.
Mindy Hargesheimer (19:49):
Yeah.
Rose Woolsey (19:49):
You know, every day there's something different. That's what
Mindy Hargesheimer (19:51):
I was wondering.
Rose Woolsey (19:51):
Yeah. There's new promotions, you know they don't, there's not new hotels, but there's refurbishments like that affect people stay mm-hmm <affirmative>. The Lightning Lane system changes frequently. <Laugh>.
Mindy Hargesheimer (20:04):
Okay.
Rose Woolsey (20:04):
Yep. so yeah. I, I do, I read the news Disney News every day. There's a, Disney has a travel agent site, so you can Oh, perfect. Go. And they have the news, they have promotions, Uhhuh, <affirmative>, all that stuff. And then we have a, a sales manager mm-hmm <affirmative>. A business development manager that we meet with regularly. And she talks about news and stuff like that
Mindy Hargesheimer (20:26):
With us. So that's clearly something that I could not get access to. Right. You were in an exclusive network of travel advisors who get this every day to use. Perfect. I, that's what I'm curious about. Like all the things that we would not be able to access on our own. Right. Which is really helpful to go through you. Yeah. So, yeah,
Rose Woolsey (20:41):
And the other thing too is just the, the firsthand experience going there. So I've stayed at a lot of the hotels, so I have firsthand experience of Yeah. What the ex what it's like on site. And then also like using the Lightning Lane system because I go there so much. I what a
Mindy Hargesheimer (20:57):
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Lucky daughter, by the way.
Rose Woolsey (20:59):
I know she's so spoiled. I was
Mindy Hargesheimer (21:00):
Gonna say, how many times have you guys
Rose Woolsey (21:01):
Been
Mindy Hargesheimer (21:01):
There? I was thinking at your Instagram and I'm assuming it was probably her and a lot of these videos. Yeah.
Rose Woolsey (21:05):
I'm like,
Mindy Hargesheimer (21:05):
She is having the time of her life <laugh>,
Rose Woolsey (21:07):
She doesn't even know how spoiled she's
Mindy Hargesheimer (21:09):
Yeah. Yeah. I love it.
Rose Woolsey (21:12):
Yeah. I mean that's why we can only have one because <laugh> multiple kids. It's too expensive.
Mindy Hargesheimer (21:17):
It's true. Yeah, it is true. Which kind of cracks me up because right now you know, we're in January, but these posts have been coming up. I'm curious what you think about this posts have been coming up, like going around online that are like, it's cheaper to go to Disney and Japan or Paris than it's to go here. Like, what are your thoughts on that? Or how do you help navigate that kind of narrative, I guess for people to
understand like, listen, we can make this work within your budget for what you want it to be. And I've got special, you know, perks and stuff like that.
Rose Woolsey (21:45):
Yeah. I mean, Disney World is expensive. Yeah. It's a, it is a luxury around luxury vacation. Mm-Hmm <affirmative>. Like, it is expensive. You, you might be able to go to Japan achieve <laugh>. So it could be
Mindy Hargesheimer (21:56):
True.
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Rose Woolsey (21:56):
But is that what you like, is that where you envision your family vacation? Like Yeah. You might. Right. But if you really want, wanna go to Orlando and go to Disney World mm-hmm <affirmative>. Then we can, you know, we can find something for you. Right. So,
Mindy Hargesheimer (22:09):
Yeah. Yeah. So you've done the Disney cruises, I guess.
Rose Woolsey (22:12):
Yeah.
Mindy Hargesheimer (22:12):
I don't know if there's more than one
Rose Woolsey (22:13):
Want Disney cruises.
Mindy Hargesheimer (22:14):
Okay. Yeah. Yeah. Do you wanna talk about that a little bit? Yeah, sure. As I said, I went on it, we had, I'll be honest, I'm not a huge cruise person. Okay. 'cause I love to get like on foot walk around mm-hmm <affirmative>. Drive around, explore all the little pockets of where we're going. Yeah. But I have to say that our experience, we were really blown away by the Disney cruise experience. Yeah. We did the three day and Oh,
Rose Woolsey (22:35):
Is it on the Wish, the Disney? That sounds right.
Mindy Hargesheimer (22:37):
Yeah.
Rose Woolsey (22:38):
Yeah.
Mindy Hargesheimer (22:38):
Maybe. but the island, because they have what
Rose Woolsey (22:41):
Castaway key that
Mindy Hargesheimer (22:42):
Island? It's the only island that they
Rose Woolsey (22:43):
Have. They have two. Oh, they do? Okay. They do have two now, but one of them's newer. Okay. they have lookout key at Lighthouse Point. Okay.
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Mindy Hargesheimer (22:51):
So
Rose Woolsey (22:51):
That one is the new one, but when
Mindy Hargesheimer (22:53):
Did that open up?
Rose Woolsey (22:54):
It was, it's been year and a half.
Mindy Hargesheimer (22:56):
Okay. So it definitely wasn't that one. We had such an incredible time week. Like it genuinely lived up to the Disney like, reputation of like the happiest place on earth. The island was gorgeous. Mm-Hmm <affirmative>. Everything about it was amazing. So I definitely tell people you should add that to your list.
Rose Woolsey (23:10):
Yeah. Have you been on other cruise lines? So
Mindy Hargesheimer (23:12):
I have. Yeah. we, like when I was growing up, we did some of the carnival cruises mm-hmm <affirmative>. We did the Caribbean. And then that's probably it. We didn't do like a Hawaii cruise or anything. So Yeah. I think a couple of the carnival cruise lines, but way back in the day.
Rose Woolsey (23:29):
Yeah. Disney just is, I love, I love selling and planning Disney cruises.
Mindy Hargesheimer (23:35):
We did a Mediterranean cruise. Sorry, I
Rose Woolsey (23:36):
Just remembered. Oh,
Mindy Hargesheimer (23:37):
My parents. Yeah. We went
Rose Woolsey (23:38):
On
Mindy Hargesheimer (23:38):
A Mediterranean cruise like Royal Caribbean or
Rose Woolsey (23:41):
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Something like that,
Mindy Hargesheimer (23:41):
Which was also really nice.
Rose Woolsey (23:43):
Yeah. Yeah. Each cruise line has their perks, you know. Yeah. Not everybody's gonna be a good fit for Disney Cruise Line. Mm-Hmm <affirmative>. But I personally love sell sailing with them. Yeah. Because yeah. The service is so good. Mm-Hmm <affirmative>. You get the, it's a premium experience, so there's gonna be more included. You don't feel nickel and dimmed when you're on the cruise ship. Mm-Hmm <affirmative>. Like, they just include so much. The island is so beautiful. It's
Mindy Hargesheimer (24:12):
So beautiful. Yeah.
Rose Woolsey (24:13):
And everything on the island's included. I mean, you can of course rinse, snorkel gear and that kind of stuff, but you don't have to. Yeah. Like you can go just have a day at the beach. Mm-Hmm <affirmative>. And have food. All the foods included, they include like the soft drinks and ice cream. Like everything you
Mindy Hargesheimer (24:32):
Could want. Which for kid, just like give it all to me. Yeah. Yeah. I know. I remember when we were there and maybe you could talk a little bit more about some of the things that you can do, but they had mm-hmm. The stingrays that you could go swim with them or pet them or whatever it is that you're doing. And
Rose Woolsey (24:44):
Yeah. So that's an optional excursion that you can book on the island. You can do a Stingray experience. And so yeah, there's a lot of different things. You can rent a bike. They have a bike trail. Oh yeah. That goes like, that's right around the island. Yeah. they do a 5K run there too.
Mindy Hargesheimer (24:59):
Oh wow.
Rose Woolsey (25:00):
Yeah.
Mindy Hargesheimer (25:01):
I'd be drinking the cocktail, but I'll watch everybody run That sounds good.
Rose Woolsey (25:04):
Right.
Mindy Hargesheimer (25:04):
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I was gonna say too, on the cruise, I think we saw like beauty and the Beast or something. So you get Uhhuh the really fun Disney entertainment too that everybody
Rose Woolsey (25:11):
Loves. Yes. Yeah. So, and they had a movie Broadway. Broadway style.
Mindy Hargesheimer (25:15):
Yeah.
Rose Woolsey (25:16):
Shows and yeah, they do movies. They have a theater with movies, but then they also do movies on the big screen out on the pool deck. Mm-Hmm. Yeah. We have Pride, have Pirates
Mindy Hargesheimer (25:26):
Of the Caribbean, I think is what we
Rose Woolsey (25:27):
Have. Awesome. Awesome.
Mindy Hargesheimer (25:27):
Yeah. That's so fun. Okay. So do you do only Disney and Hawaii? Or like, do you do other destinations as well?
Rose Woolsey (25:35):
I do other destinations and, and I will sometimes do a new destination, but it has to be, so usually it will be for a repeat client. Okay. So I know I have to Yeah.
Mindy Hargesheimer (25:48):
In
Rose Woolsey (25:48):
My head you've developed a
Mindy Hargesheimer (25:49):
Relationship to know what they like.
Rose Woolsey (25:50):
Yeah. I know what they want. I know their style. Mm-Hmm <affirmative>.
Rose Woolsey (25:53):
With new clients it's a little bit harder 'cause I don't wanna do a new client and a new destination. So, because that's just a double whammy learning
Mindy Hargesheimer (26:01):
Curve. <Laugh>.
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Rose Woolsey (26:02):
Yes, exactly.
Mindy Hargesheimer (26:02):
Yeah.
Rose Woolsey (26:04):
But it, I will do it if I have the right supplier for it, so. Okay. It's just, there's some things that have to align for me to do something different. Yeah. so if I know the family, if I know the destination, but it's a new family, I'll do that. Okay. Or if I have a really good supplier, so mm-hmm <affirmative>. For example, I have some clients that just got back from New Zealand. Mm. That was a new destination for me.
Mindy Hargesheimer (26:30):
You did that?
Rose Woolsey (26:30):
Yes. Oh my gosh. And they were new clients, but
(26:34):
I, I knew, I knew one of them, so I, it wasn't a total stranger. Sure. <laugh>. Yeah. and I knew the supplier really well. Okay. So I worked with Kensington Tours mm-hmm <affirmative>. They do privately guided trips mm-hmm <affirmative>. And they're incredible. So, but they're a little bit on the higher end Okay. Price point. Mm-Hmm. Because they're, they are really privately guided. So you have a private guide everywhere you go. Wow. and the accommodations are really nice. Mm-Hmm <affirmative>. So I was comfortable planning that because I knew that the supplier was going to take care of them
Mindy Hargesheimer (27:08):
Without having been there. Yes.
Rose Woolsey (27:10):
I'm assuming. Right. Exactly. Yeah. Yeah.
Mindy Hargesheimer (27:12):
So how often are you traveling, doing this? Yeah,
Rose Woolsey (27:16):
I mean, I like to travel more.
Mindy Hargesheimer (27:18):
Sure. <laugh>, kids in school, all that stuff.
Rose Woolsey (27:20):
That, that's honestly the limiting factor. Yeah. Because you know, we, we did travel more when she was in that like, preschool phase. Yeah. But now it's like, now we get letters saying, you've missed this many days from school <laugh>.
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Mindy Hargesheimer (27:34):
I know. And as someone with a middle schooler, I'm like, get it. 'cause She's in, what grade is she in?
Rose Woolsey (27:37):
She's in first grade. Okay.
Mindy Hargesheimer (27:38):
I'm like, get it in elementary school before middle school and high school are gonna be like, you can't miss any days. <Laugh>.
Rose Woolsey (27:43):
We, we and we don't like to travel during spring break or summer we like to do of, it's just
Mindy Hargesheimer (27:49):
Crazy volume of travelers.
Rose Woolsey (27:51):
Yeah. Yeah. Especially at Disney. Oh yeah.
Mindy Hargesheimer (27:53):
We
Rose Woolsey (27:53):
Go to Disney a lot, so we don't like to go. And it's like,
Mindy Hargesheimer (27:57):
So that was actually one of my questions is how do you navigate telling people when to travel during a peak season like that? Yeah. Versus guiding them or suggesting they go during a non-peak season. How do you go
Rose Woolsey (28:09):
About that? Yeah. So we work with we first work with their dates. Like, can you go in in a non-peak season? Mm-Hmm <affirmative>. If they can't, then it is what it is. Yeah. So we we will just make sure that we have a solid plan for their lightning lanes. If it's Disney, for example. Yeah. I give all of my clients a light, a Lightning Lane masterclass. So it's interesting. I've partnered with Wish Upon a Planner and they're a company who just basically studies lightning lanes and they have like, put together this like little crash course on it. There
Mindy Hargesheimer (28:45):
Is a person for everything I
Rose Woolsey (28:46):
Know. Really? It's really cool. A
Mindy Hargesheimer (28:47):
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Job for everything.
Rose Woolsey (28:48):
<Laugh>. That's right. <Laugh>. so they like stay up to date. They study the data. Like Yeah. There's actual data for things. Getting into
Mindy Hargesheimer (28:56):
The details sounds like something you might like the
Rose Woolsey (28:58):
Complexity of it. <Laugh>, it's, it's fun. I love this.
Mindy Hargesheimer (29:00):
Yeah.
Rose Woolsey (29:02):
And then I, I make sure that they know if they're going on spring break, you really wanna purchase lightning lanes. Like if you have to give up a character meal to get lightning lanes, do it. You're gonna be standing in line all day long. You're gonna do, you know, three rides if you don't do it. Mm-Hmm <affirmative>. Yeah. On spring break. Yeah. So so I do, you know, we plan it a little bit different. We set expectations different Okay. For when it's peak travel, because that really is the key to a good vacation is your expectations of it
Mindy Hargesheimer (29:36):
As little stress as possible. Yeah. Yeah. What I was thinking about it, 'cause you know, there's this sort of thing of like when you take a trip with kids, it's a, it's a trip, not a vacation.
Rose Woolsey (29:45):
Yes. <laugh>.
Mindy Hargesheimer (29:46):
So how do you, yeah. What are some other ways that you kind of help with that? Yeah, because man, it's so much money. I know. And it's so much time. Yeah. And I think that the more you travel, I think the more you kind of learn how to maybe let some things go like that are outta your control or whatever. But are there other ways that you kind of help families have the best experience and not worry as much about
Rose Woolsey (30:08):
<Laugh>? Yeah. I mean, honestly, the stress of it. That's why I love Disney cruises so much.
Mindy Hargesheimer (30:12):
Yeah.
Rose Woolsey (30:12):
It feels like a vacation. It's
Mindy Hargesheimer (30:15):
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Perfect. My
Rose Woolsey (30:16):
Kid thinks it's for her, but it's really for me. Right. <laugh>, she can go, like I, I love traveling with her. Mm-Hmm <affirmative>. She's great, but if I don't wanna find something for her to do, there's the kids club. Yep. She can go to the kids club. I can go up to the adult only section
Mindy Hargesheimer (30:30):
Yep.
Rose Woolsey (30:30):
And
Mindy Hargesheimer (30:31):
Just relax, have a cocktail, do whatever you wanna do. Yeah. Whatever.
Rose Woolsey (30:33):
So yeah.
Mindy Hargesheimer (30:34):
That's why, because they have you can schedule like a babysit, not a babysitter. I don't know what they call it there, but yeah. I think that we did that with our kids.
Rose Woolsey (30:41):
Well they have they have a nursery. So that part you have to schedule. Yes. That's what it was. So it's like three and under mm-hmm <affirmative>. You, you schedule it. They go to the nursery with the other kids' clubs, like you can just drop 'em off.
Mindy Hargesheimer (30:54):
Okay.
Rose Woolsey (30:55):
And you don't have to have, they have things planned throughout the day for them. Mm-Hmm <affirmative>. They have characters that come in for like meet and greets. Yeah. They have activities all day long. Crafts and stuff like that. Yeah. My daughter's really into crafts. Okay. So,
Mindy Hargesheimer (31:07):
Yeah.
Rose Woolsey (31:09):
She has such a good time and like whenever I pick her up, she's like, I don't wanna leave <laugh>. Yeah. You're
Mindy Hargesheimer (31:13):
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Like, okay, stay a little longer. I'll go back up. Yeah. <laugh>. What about for if you're not doing the careers, you're doing Disney, what are off peak times that you would recommend people go? Mm-Hmm <affirmative>. If they do have complete flexibility, if they don't have to worry about school. Oh, good
Rose Woolsey (31:29):
Question's. Say when the kids are in school mm-hmm <affirmative>. So, you know, January and February, like later January, early February are awesome times to go. Okay. The weather is more mild. Okay. Which nobody like, we don't wanna deal with this summer in hardly hiking Hot, hot Florida. It's so hot.
Mindy Hargesheimer (31:49):
Yeah. It's
Rose Woolsey (31:50):
Good. That's
Mindy Hargesheimer (31:51):
A good point.
Rose Woolsey (31:51):
Yeah. <laugh> and that's when we go, we like to do like late fall, early winter travel there. 'cause I don't like to be hot, so
Mindy Hargesheimer (32:01):
I don't think a lot of people do.
Rose Woolsey (32:02):
Yeah. Yeah. First week in December is awesome. Time to go because they're, they have the Christmas decorations up. Oh yeah. Magic Kingdom is so beautiful.
Mindy Hargesheimer (32:11):
We hadn't even thought about that.
Rose Woolsey (32:12):
It's so beautiful. Also Halloween time, because they do the Halloween party and that is so much fun.
Mindy Hargesheimer (32:19):
Is that like, what is that, like the, not the boardwalk, but like leading up to Magic Kingdom or something? Yeah.
Rose Woolsey (32:24):
Or is, oh, well it's all throughout Magic Kingdom, so Oh, okay. It'll be in the evening. So you can get in if, let's say you don't have a park ticket mm-hmm <affirmative>. But you have a party ticket, you can get into the park at 4:00 PM Mm. The par the party doesn't officially start till seven. Okay. So you can just enjoy the park, do the rides and stuff like that. But then when the party starts, they have you know, like
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some activities to do for some Halloween activities. There's trick or treating throughout the park, like the whole park. Ah, they do good idea. Special treats and stuff like that. I also
Mindy Hargesheimer (32:57):
Love Halloween, so I'd be all
Rose Woolsey (32:58):
It. Oh, Halloween <laugh> the best part of the Halloween party is the parade. Okay. It is. And you wouldn't think like it was just a parade. No, it is so much fun. They probably go all
Mindy Hargesheimer (33:08):
Out with the costumes and
Rose Woolsey (33:09):
The theatrics.
Mindy Hargesheimer (33:10):
Yeah.
Rose Woolsey (33:10):
Yeah. And the float starts as like, they're huge and the music is so good, it'll just get stuck in your head forever.
Mindy Hargesheimer (33:16):
Oh my gosh. That's so fun. <Laugh>. okay. And then when it comes to, so you as a travel advisor, can you talk a little bit more about some of like what differentiates you from others, the way that you go about things? Or again, going back to those maybe like little partner perks and incentives and things like that. Yeah.
Rose Woolsey (33:34):
So as far as like me and my agency, we, we are very systematic in how we do things. So I have for each type of trip mm-hmm <affirmative>. I have created like a workflow for each type of trip. Okay. So for like a Disney cruise, for example Disney Cruise or like a Royal Caribbean cruise mm-hmm <affirmative>. There's a different workflow for each because I, like, I was in the lab and it's like my mind is trained to like, do things in a certain order Yeah. And document it. Like I, that's how, that's what I've kind of brought to my business. Yep. So everything is very systematic. You're gonna get an email, like when you can do online check-in because it's different for every cruise line. Yeah. So you're going to get an email for that. You're gonna get an email when you can make your dining reservations. Okay. when you can book excursions mm-hmm <affirmative>. 'cause Each cruise line again is different mm-hmm
Mindy Hargesheimer (34:31):
<Affirmative>.
Rose Woolsey (34:31):
So we're very systematic in that. So
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Mindy Hargesheimer (34:34):
You, so basically you are the people that you're working with will not miss a beat. Right. When
Rose Woolsey (34:39):
It comes
Mindy Hargesheimer (34:39):
To making sure that they can get that reservation made, maybe as soon
Rose Woolsey (34:42):
As they are
Mindy Hargesheimer (34:42):
Able to,
Rose Woolsey (34:43):
As long as they're reading their emails. <Laugh>.
Mindy Hargesheimer (34:45):
Well, that's true too. Yeah.
Rose Woolsey (34:47):
Read
Mindy Hargesheimer (34:47):
Those emails. Yeah.
Rose Woolsey (34:48):
Yeah. Right. yeah. So I would say that's that's kind of my forte, I think is what mm-hmm <affirmative>. My, my strong suit. Yeah. as far as partner parks, like we have like certain memberships mm-hmm <affirmative>. So we belong to a travel consortia, which it's a called signature.
Mindy Hargesheimer (35:09):
Okay.
Rose Woolsey (35:10):
We have a lot of perks booking cruises mm-hmm <affirmative>. With signature, because what they do is they go block off group space when the, when the cruise lines first release their sailings, like, you know, some of 'em, they're into 2028 now. Oh wow. Yeah. So signature is like blocked off group space back when they first released the itineraries. Mm-Hmm <affirmative>. What that does is locks in that pricing.
Mindy Hargesheimer (35:37):
Okay.
Rose Woolsey (35:37):
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So cruise line pricing is dynamic. So it's always like, like a, a balcony cabin on a certain sailing is the price is just gonna go up. Mm-Hmm <affirmative>. Based on how many people are booking that itinerary. Okay.
Mindy Hargesheimer (35:51):
So
Rose Woolsey (35:51):
When you lock in the price, when it first comes out, it's just gonna be the lowest price possible
Mindy Hargesheimer (35:56):
And you help with that.
Rose Woolsey (35:57):
Yeah. So that's a perk that mm-hmm <affirmative>. We get. And then sometimes, like, sometimes we'll have additional perks that Signature has negotiated for us onboard credit mm-hmm <affirmative>. You know, sometimes you get an, like with Virgin Voyages, you get an earlier booking window for your excursions Okay. And that kind of stuff. Yeah. So
Mindy Hargesheimer (36:19):
To
Rose Woolsey (36:19):
Make sure
Mindy Hargesheimer (36:20):
You get those locked in.
Rose Woolsey (36:21):
Yeah.
Mindy Hargesheimer (36:21):
Do you, so then do you also, do you make reservations for people for flights, rental, car excursions, all of it? Or what does that look like typically? Yeah.
Rose Woolsey (36:30):
Some, some people. So if you have airline points,
Mindy Hargesheimer (36:34):
Yeah.
Rose Woolsey (36:35):
You gotta do that under, then you have to do that yourself mm-hmm <affirmative>. But I always, you know, help my clients do that kind of thing because I want them to pick the right flights. Because if they, the airline will let you book crazy flights. Like Yeah. Like if you're coming back from an international
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trip, they're gonna let you book a 40 minute layover. Yeah. It's not even possible for you to make that. Right. 'cause you have to go through customs mm-hmm <affirmative>. And all that. So I like to have a handle on what my clients are booking because I wanna, wanna make sure they're not avoiding that they're avoiding those mistakes. Yep. so I do help with that. Pre night hotel stays and that kind of stuff, so, yeah.
Mindy Hargesheimer (37:14):
Okay.
Rose Woolsey (37:15):
Good.
Mindy Hargesheimer (37:15):
Awesome. when someone is interested in working with you mm-hmm <affirmative>. How do they reach out to you? How do they, what do they start with? And by the way, do you do Caribbean cruises too? Or is it really just like the Disney
Rose Woolsey (37:26):
Yeah.
Mindy Hargesheimer (37:27):
In particular. Do you wanna talk about that a little bit?
Rose Woolsey (37:29):
Yeah, we do. As long as we work with that cruise line mm-hmm <affirmative>. We will book a cruise anywhere that they sail. Okay. So we do a lot of Alaska cruises. Actually,
Mindy Hargesheimer (37:40):
I was gonna say, I do wanna do an Alaskan
Rose Woolsey (37:41):
Cruise.
Mindy Hargesheimer (37:41):
Yeah. To be fair to what I said before, we don't do a ton
Rose Woolsey (37:44):
Of cruises,
Mindy Hargesheimer (37:44):
But yeah, definitely wanna do that.
Rose Woolsey (37:46):
Yeah. We do a lot of Alaska from here. It's really popular for Have you
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Mindy Hargesheimer (37:49):
Done the cruise?
Rose Woolsey (37:50):
I have not. It's on my got do it on, on the bucket list. Yeah, I know <laugh>. Yeah. so yeah, Alaska, we do a lot of Caribbean of course. Yeah. Some Hawaii. Okay. and then Europe cruises as well. Mm-Hmm <affirmative>. So Mediterranean.
Mindy Hargesheimer (38:06):
Okay. Oh wait, do you do like the Viking cruises or do
Rose Woolsey (38:09):
You do
Mindy Hargesheimer (38:09):
Other ones? Yeah,
Rose Woolsey (38:09):
We do a lot of river cruises actually. Okay. So th that is like a little bit of a, has become a little bit of a niche for me too.
Mindy Hargesheimer (38:17):
Okay.
Rose Woolsey (38:19):
I, because I'm interested in doing a river cruise, I really wanna do a European river cruise.
Mindy Hargesheimer (38:24):
Yeah.
Rose Woolsey (38:24):
<Laugh>. So I learned about, I learned about them. I went through all the companies that sell River Cruises. Did like extensive research. Yeah. So then because of that I created like a little guide as well, like Okay. To compare the different cruise lines. And
Mindy Hargesheimer (38:42):
Do you work with all of them or did you narrow it down for people
Rose Woolsey (38:45):
That
Mindy Hargesheimer (38:45):
Work with you for like the one that you
Rose Woolsey (38:47):
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I mostly narrowed it down. Okay.
Rose Woolsey (38:49):
Because based on what they include and the experience and the perks that I can get mm-hmm <affirmative>. I mostly sell Alma waterways and Viking River cruises. Okay. So those are the two. Yeah. but sometimes they don't fit what clients are looking for and I Sure we'll go outside of that. But yeah, usually Alma Waterways, that's my favorite because my clients are always really happy when they come home.
Mindy Hargesheimer (39:16):
Yeah.
Rose Woolsey (39:16):
And I have the most like, repeat business with Alma waterways, so to me that's like, yeah. They're the ones.
Mindy Hargesheimer (39:22):
Which just outta curiosity, which one would you wanna do first? Where do you wanna travel to through Europe on, I
Rose Woolsey (39:27):
Really wanna do the Rhine River. Like I wanna do the Rhine River from either from Amsterdam to Switzerland or vice versa. Mm-Hmm <affirmative>. There's just like some castles. It just looks so beautiful.
Mindy Hargesheimer (39:39):
I know, man, I get sold on this like every time I see an ad or something for one
Rose Woolsey (39:43):
Of those,
Mindy Hargesheimer (39:43):
I'm like, is it as dreamy as they make it look? Yeah.
Rose Woolsey (39:45):
'Cause it really,
Mindy Hargesheimer (39:45):
It probably is. It's
Rose Woolsey (39:47):
Just the perfect way to travel through Europe. Yeah. 'cause you don't have to deal with trains.
Mindy Hargesheimer (39:51):
Yeah.
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Rose Woolsey (39:51):
You're just like, you have one room and they take you and, and it's just so scenic. And the thing about it is like the towns were built around rivers mm-hmm <affirmative>. And so the rivers really go through the heart of the towns.
Mindy Hargesheimer (40:04):
That is the best way. Yeah. Transportation wise. Yeah. To be on a boat. Yeah. I love that. When people are traveling, can they get in touch with you throughout the trip? Yeah, absolutely. If they run into issues. So it's not like you plan it and then they're just kind of set to sail on their own.
Rose Woolsey (40:17):
<Laugh>. Yeah. I'm always like, you know, somebody reaches out on their trip, obviously, you know, if they have an emergency or something, I'm there. Get in touch. Yeah. Yeah.
Mindy Hargesheimer (40:26):
Yep.
Rose Woolsey (40:27):
So
Mindy Hargesheimer (40:27):
Do you do I wanna, do you do corporate trips? I wanna talk a little bit about like how you go about planning like large family trips or if someone's looking to do a group event. Do you do that?
Rose Woolsey (40:38):
Yes.
Mindy Hargesheimer (40:39):
Okay.
Rose Woolsey (40:39):
Yeah. And so I have planned a lot of large, like, multi-gen trips for families. Okay, cool. And then I worked for a destination wedding planner. Oh. Actually <laugh>. Nice. and I, I don't love the idea of destination weddings, like for me personally. Mm-Hmm <affirmative>. Yeah. but I love corporate travel. Yeah. Like incentive trips and that kind of stuff. Mm-Hmm <affirmative>. We would do that for Mexico, Caribbean, and even Disney has that kind of thing. So Perfect. You can plan conferences and, and that kind of stuff at Disney. So
Mindy Hargesheimer (41:19):
Do you have like a max number of people that, or you kind of like, Hey, just come to me with whatever. We'll figure it out. Yeah, we'll figure
Rose Woolsey (41:25):
It out. <Laugh>.
Mindy Hargesheimer (41:26):
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I love it. And then on your website you also have a lot of guides I think that you've created, right? Yeah. How did you, those are just there for pe some can be purchased, right? And then there's some blog posts. Do you wanna talk a little bit about like, what you've created in terms of like travel advice? Oh, the other
thing that I like too is that you had a lot of information about international travel and what you need to have and just kind of a checklist. You had a lot of good content on there that you talk about. Oh, thank you. Yeah. Thanks. It's really good.
Rose Woolsey (41:53):
I really love blogging. Like that's, we
Mindy Hargesheimer (41:55):
Are good at it.
Rose Woolsey (41:55):
Oh, thank you. Yeah, it's been, I never thought that I would be good at it, but the more I do it, the more I learn and mm-hmm <affirmative>. And I don't know, some people say blogging is dead, but I'm still gonna do it 'cause I like it. So <laugh>.
Mindy Hargesheimer (42:08):
No, I don't, I don't think blogging is dead. And we could get into that and a whole other thing. Yeah. But I actually think that with ai, I think that that's gonna pick up a lot of people's I think so too. Blog content. Yeah. I have to tell you a funny story really quick. So I need to put this out there. Well, I told you earlier, we ran into the Southwest debacle that was Yes. Three or four years ago if people remember their system went down mm-hmm <affirmative>. And so we were scheduled to fly to Riviera Maya. We didn't make it, we flew to Houston, we ended up having to drive back from Houston. 'cause The whole trip, like we couldn't get to Mexico because all the flights were canceled. Okay. That was like a big enough ordeal. Yeah. On its own. However, what I didn't tell you was the story leading up to it, which was we were like roughly eight days out mm-hmm <affirmative>. From leaving Christmas day for Riviera Maya. And it was a Sunday morning that we were scheduled to fly out. And the Saturday before I popped up in bed at 2:00 AM and realized our daughter's passport was expired.
Rose Woolsey (43:01):
Oh no. And you
Mindy Hargesheimer (43:03):
Know, with children child's passport
Rose Woolsey (43:04):
Is only good for five years. Five years. Yeah.
Mindy Hargesheimer (43:07):
And I just was like, oh
Rose Woolsey (43:08):
My God.
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Mindy Hargesheimer (43:09):
Oh my gosh. I don't know why at two in the morning it hit and why that was such a clear thought, but it hit. Yeah. And I like nudged my husband, I was like, oh my God, get up <laugh>, <laugh>. And I went into our little, our little safety deposit box that we have to double check it. And I was like, it expired, whatever it was a year ago or something like that. And I was like, what are we gonna do <laugh>? And so we like started looking things up at two in the morning online. Yeah. Where can we go? We called a post office Saturday morning mm-hmm <affirmative>. When they opened, they were telling us, you can do this, you can do that. Long story short, we have run into that. Yeah. And what we ended up doing is my husband and our daughter had to book a flight mm-hmm <affirmative>. To El Paso, Texas to go renew the passport in person. Yeah.
(43:51):
So we had to book the flight, we had to book the hotel. Oh my gosh. We had to do whatever they did to get in line within, at that point it was like four days because we had to wait until Monday came around. Yeah. To like double check it to get there. And so we ended up just, the two of 'em went and they ended
up renewing the passport, which didn't matter anyway. Oh my gosh. Because we never made it to Riviera Miah. True. And it's the biggest joke in our family. Like it was, I have the whole thing documented. It was such a, like, now in retrospect, of course it's like a, a comedy of errors that had happened, but I had put it out on Facebook and the number of people that were like, oh my gosh, that happened to me, that happened to me, me. Yeah. My passport expired or whatever. And I can't believe how many people actually do it. I'm like, why don't they email you or something to let you know what's happening? But I saw that you put that on there and I'm like, man, that checklist is so important. It's to make sure that you don't screw that up. <Laugh>.
Rose Woolsey (44:43):
I mean, I've had several clients this happen too as well. Yeah. And so now I remind people like five times
Mindy Hargesheimer (44:51):
Good.
Rose Woolsey (44:52):
And, and even for like a lot of European countries, you have to have six months validity on your passport. So some people don't realize that too. Uhhuh, they're like uhhuh. They just look at it and they think, oh, it's not expired, but when does it expire? 'cause That's important too. So
Mindy Hargesheimer (45:05):
Yeah, I remember seeing that as well for a trip that we took. And a lot of countries require a visa too, which is something that you're aware of that you can help with also. So what are other like common mistakes that people make that you help them to avoid? <Laugh>?
Mindy Hargesheimer (45:21):
The layover one is a good one. We, the 40 minute thing that the, that airlines do is pretty ridiculous.
Rose Woolsey (45:28):
It, it's crazy what they will let you book.
Mindy Hargesheimer (45:30):
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We've missed flights because
Rose Woolsey (45:31):
Of that
Mindy Hargesheimer (45:32):
Too. Yeah. Yeah.
Rose Woolsey (45:32):
I always tell people, if you're coming back from an international trip three hours, you need a three hour layover. Yeah. And you might be waiting a little bit, that's fine. But you, that's better than missing your flight. Yeah. And then having to find another flight.
Mindy Hargesheimer (45:45):
Right.
Rose Woolsey (45:45):
So Yeah. Yeah. That's a, that's a common one.
Mindy Hargesheimer (45:48):
You know something that, I had a conversation recently with some people that didn't have TSA pre check. So there's, do you wanna talk a little bit about global entry and TSA pre-check and like the difference or why people should have them?
Rose Woolsey (46:01):
Yeah. So TSA pre-check is for domestic mm-hmm <affirmative>. It's just gonna be like expedited security mm-hmm <affirmative>. And then, you know, that's, we don't get too long of lines at our new airport here in
Mindy Hargesheimer (46:16):
Casey. Yeah.
Rose Woolsey (46:16):
But yeah. But you know, it would really help like get you through if the lines were long. Yeah.
Mindy Hargesheimer (46:23):
You go somewhere like Atlanta or
Rose Woolsey (46:25):
Chicago
Mindy Hargesheimer (46:25):
And it's gonna be a different story.
Rose Woolsey (46:27):
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Yeah, exactly. And global entry is, is the expedited through cus like domestic Yeah. Or international travel. So if you're, if you travel a lot internationally Yeah. Then look at global entry. But if you just travel a lot domestically, then ts TSA precheck
Mindy Hargesheimer (46:44):
And I can't remember how much that costs or how long the TSA precheck lasts, but Yeah, I feel like that's kind of a must. So. Yeah. Okay. Great. And then I wanna talk about where you think you want the business to go. So this is all about you and your team and your agency. Is agency the right term? Yeah. Okay. I wanna talk about like, where do you wanna grow it? Where do you want it to go? What do you wanna add? Do you wanna hire people? Do you want, I mean, obviously I'm here to help get the word out about you because of what you do and and get more people to come to you for this, this crazy like, cumbersome work that you do to help people have the best experience possible. But Yeah. Where do you plan on, where do you see it going?
Rose Woolsey (47:23):
Yeah. So I am, at that point, this year I'm gonna start hiring.
Mindy Hargesheimer (47:27):
Okay.
Rose Woolsey (47:28):
So it's very exciting. You're gonna That is exciting.
Mindy Hargesheimer (47:30):
It's a big deal.
Rose Woolsey (47:31):
Yeah. So I've had Carrie on the team for, she's been with me for two years. Okay. So I now is the time that I wanna start growing. It's an independent contractor position. Okay. So which is really the norm in this industry. Mm-Hmm. most advisors are independent contractors, not employees these days. Okay. and so I'm looking to grow looking for people who are interested in Disney travel 'cause
Mindy Hargesheimer (48:00):
Specifically Yeah.
Rose Woolsey (48:00):
Yeah. 'cause I, I just wanna grow that area of the business even more. And yeah. So very exciting.
Mindy Hargesheimer (48:08):
I'm assuming you pro, I mean you might have mentioned this, but you predominantly do Disney World, but Disneyland is still
Rose Woolsey (48:13):
Yep.
Mindy Hargesheimer (48:14):
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I've never done Disneyland and I need to go.
Rose Woolsey (48:16):
Yeah, it's so I'll
Mindy Hargesheimer (48:17):
Be talking to you about that.
Rose Woolsey (48:18):
Yeah, for sure. We'd love to help you plan. Okay.
Mindy Hargesheimer (48:20):
Good. Well we're gonna get into some fun little rapid fire questions for you. That's okay. To, to wrap this up. But anything else that you wanna put out there that we haven't talked about that you guys do you know, that people can get excited about for travel this year or 2028? Apparently? Yeah.
Rose Woolsey (48:36):
<Laugh>, <laugh>
Mindy Hargesheimer (48:36):
Looking
Rose Woolsey (48:37):
Ahead, I mean, yeah. It, you know, it always helps I think, mentally to have a trip booked. Yeah. So you have something to look forward to, to something forward
Mindy Hargesheimer (48:45):
To. I do say, I do believe that like the anticipation is like the best part. I know the trip is always great. Yeah. But the anticipation is, it's just so genuinely like joyful <laugh>. Yeah.
Rose Woolsey (48:56):
Yeah. And I think that's true. Like, a lot of people look forward to the trip and they like the planning part. Mm-Hmm <affirmative>. And that's kind of a misconception too, is like people don't wanna outsource that or feel like they, somebody else is doing all that work, so they don't have something to look forward to. But we really like planning it with people. Yeah. So like, our clients are still making all the decisions. Yeah. We're just helping them understand the decisions that they're making and helping them be confident in the decisions that they're making. So.
Mindy Hargesheimer (49:26):
Well, in my personal opinion, I think that's the best scenario because you get to get really excited about like, all the recommendations Yeah. And things that you're bringing to the table. But you guys do all the work, <laugh>. Yeah. Right. So why not take advantage of that? Yeah. But you're having fun doing it too. 'cause I mean, and yeah. And for you, no doubt, you probably have like incredible connections that you have made Yeah. For your own family to travel and everything too. Yeah. So okay. So what is currently on your bucket list for travel? Where you wanna go? We talked a little bit about the, the river cruise, but
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Rose Woolsey (49:56):
Yeah. Anything else? That's definitely on my bucket list. Tahiti? Yeah. Bora
Mindy Hargesheimer (50:01):
Love. Yep.
Rose Woolsey (50:02):
Get some connections there. I know, right. And I have planned trips there and, and I love planning those trips. It's, you know, we're going to Hawaii in February. Okay. And so I think, like, I've traveled to Hawaii so much. Yeah. It's like a natural next step Yeah. To like, let's get further into this Polynesian culture and
Mindy Hargesheimer (50:22):
Oh my gosh. Incredible.
Rose Woolsey (50:23):
Yeah. Good
Mindy Hargesheimer (50:23):
Call.
Rose Woolsey (50:24):
Yeah. So
Mindy Hargesheimer (50:24):
Where are you going in Hawaii? In February,
Rose Woolsey (50:26):
Hawaii. So we're planning a trip. I've never taken my daughter there.
Mindy Hargesheimer (50:30):
Oh,
Rose Woolsey (50:30):
Okay. So this is different. Yeah. And this is teaching me a lot about planning trips for families.
Mindy Hargesheimer (50:37):
Yep. Firsthand. <Laugh>. You
Rose Woolsey (50:39):
Heard it here. Yeah. So Kauai is it's my favorite island. It's, I've been there. Gorgeous.
Mindy Hargesheimer (50:46):
I, I think it's my favorite that I've been to.
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Rose Woolsey (50:48):
So beautiful. Mm-Hmm <affirmative>. Like, I love everything about Kauai. I love the small town feel of it. Mm-Hmm <affirmative>. It's so comfortable. Like, it's not commercial. There's one road that goes around the island. Yeah. Can't get lost, right? Yeah.
Mindy Hargesheimer (51:00):
Yeah.
Rose Woolsey (51:00):
Very like mom and pop stores everywhere. Yeah. Which I live for.
Mindy Hargesheimer (51:04):
Mm-Hmm
Rose Woolsey (51:05):
<Affirmative>. So it's my favorite island. I, so I've never taken my daughter there. There's not a lot to do for kids.
Mindy Hargesheimer (51:13):
Oh. It's just not gonna matter. She's gonna like,
Rose Woolsey (51:15):
Love just playing on
Mindy Hargesheimer (51:16):
The beach. Right.
Rose Woolsey (51:17):
I'm like, I'm an overplan. So. Yeah.
Mindy Hargesheimer (51:18):
No,
Rose Woolsey (51:19):
I get it. For me, for like, my personal trips,
Mindy Hargesheimer (51:20):
I'm an overplan
Rose Woolsey (51:21):
Too, so Yeah. I love
Mindy Hargesheimer (51:22):
To do all the things. I have not been to the big island.
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Rose Woolsey (51:25):
Okay. Really
Mindy Hargesheimer (51:25):
Wanna go.
Rose Woolsey (51:26):
Yeah. I can go to Volcanoes National Park. Yeah. So that's my bucket list. Coffee farms, <laugh>.
Mindy Hargesheimer (51:31):
Okay. So what is on your Kansas City bucket list?
Rose Woolsey (51:38):
Oh my goodness. Kansas City bucket list. You know, we're homebodies, we don't That's great. Get out a whole lot. <Laugh>. We don't
Mindy Hargesheimer (51:46):
You were,
Rose Woolsey (51:46):
You
Mindy Hargesheimer (51:47):
Were amongst many homebodies. <Laugh>. Yeah. Yeah.
Rose Woolsey (51:49):
We travel a lot, but when we're home we are just, we stay home. Yeah. we went to, for my brother-in law's birthday, we went to this new place in Overland Park. They have like, I think it's called tap ins.
Mindy Hargesheimer (52:03):
You heard of it? Oh yeah. The golf, they just opened mm-hmm
Rose Woolsey (52:05):
<Affirmative>. Yeah. We just ate there, but I wanna go back and like, play golf. Yeah. They, when the weather gets nice, they have yard games and stuff that looks so much fun. So shout
Mindy Hargesheimer (52:13):
Out to tap ins. Yeah. So I actually went there for like a media event and
Rose Woolsey (52:17):
Say
Mindy Hargesheimer (52:17):
I ate there.
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Rose Woolsey (52:18):
Yeah.
Mindy Hargesheimer (52:19):
The
Rose Woolsey (52:19):
Food was good.
Mindy Hargesheimer (52:20):
The food was really good. Yeah. And they have a great like list of like, if, if you drink alcohol, they have a great list of some regional beers and things like that. Mm-Hmm <affirmative>. And cocktails and whatnot. But I'm with you. I didn't get to actually like, go through the golf and then they were still building out the exterior golf. So I think that's a great one. Yeah. Yeah. That's a good one. So I'm,
Rose Woolsey (52:36):
That's, that's on my bucket list.
Mindy Hargesheimer (52:37):
Okay. Perfect. Is there anybody in particular you would wanna hear on this podcast? If you wanna learn more about something in particular, and it would be somebody local to Casey of course.
Rose Woolsey (52:48):
Somebody famous maybe. Okay. We have a lot of like mm-hmm <affirmative>. Famous local people. We do. So yeah.
Mindy Hargesheimer (52:53):
Anyone come to mind in particular for you?
Rose Woolsey (52:56):
There's a, there's a, a woman, she's like a comedian. Heidi. Heidi, yeah. Yes.
Mindy Hargesheimer (53:01):
Yeah,
Rose Woolsey (53:01):
She's high
Mindy Hargesheimer (53:01):
On my list. Gotta get Heidi on there.
Rose Woolsey (53:02):
Shout out to Heidi. Heidi
Mindy Hargesheimer (53:04):
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<Laugh>.
Rose Woolsey (53:05):
If you're listening, Heidi,
Mindy Hargesheimer (53:06):
If you're listening Heidi to the podcast. Yeah. <laugh>. So I personally love like, the whole concept of a good hidden gem. I know you guys don't get out a lot, but do you have a place that you guys love that might be a favorite kind of hidden gem concept around KC or around where you live?
Rose Woolsey (53:23):
Okay. I was talking to my husband about this the other day 'cause we always go to Black Dog Coffee.
Mindy Hargesheimer (53:27):
Oh, it's such a good one.
Rose Woolsey (53:28):
Yeah. Yeah. And it's not a hidden gym because you can never find anywhere to sit in there. It's so busy all the time. <Laugh>,
Mindy Hargesheimer (53:34):
But in a weird
Rose Woolsey (53:35):
Way. But the coffee is so good.
Mindy Hargesheimer (53:36):
The coffee is so good. Yeah. And they have the best bread there. Oh yeah. In their bakery. Everything is so good. I know. And the Hidden Gym concept is a little bit funny 'cause it's like, at the end of the day, most people probably don't wanna be known as a hidden gem. Yeah. But then sometimes like people might forget. Yeah. You know, the fact that this place was there or whatever. So I think that's a great one.
Rose Woolsey (53:53):
Yeah. Shout
Mindy Hargesheimer (53:54):
Out for them.
Rose Woolsey (53:54):
Thank you. Yeah. And then as an alternative little annex to city center. Yeah. They have a coffee shop in there, but they also have like, a lot of like smaller, kind of locally owned mm-hmm <affirmative>. Restaurants as well.
Mindy Hargesheimer (54:07):
Really good ones.
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Rose Woolsey (54:07):
Yeah. Yeah. We love going there. Yeah. And they, on Wednesday nights they do a family night. Oh, okay. So the kids, we
Mindy Hargesheimer (54:13):
Haven't done that.
Rose Woolsey (54:14):
It's awesome.
Mindy Hargesheimer (54:14):
Okay. We'll look into that. They,
Rose Woolsey (54:16):
We haven't been in a while, but the, there's a pizza place there. Mm-Hmm <affirmative>. And the kids get free pizza if you order an entree. Brilliant. If you order Yep. Pizza. and then they have like a balloon artist and fun, fun activities for the kids. So. Okay. I'm gonna
Mindy Hargesheimer (54:30):
Add that to my Yeah.
Rose Woolsey (54:30):
My
Mindy Hargesheimer (54:31):
List. 'cause I didn't even think about that. Okay. So you are, you lived in KC for how long?
Rose Woolsey (54:37):
It's been about maybe 15 years. Okay. 14. So long enough. 15 years.
Mindy Hargesheimer (54:42):
What do you think makes Kansas City so great? So unique?
Rose Woolsey (54:46):
It feels kind of small town. I grew up in a small town
Mindy Hargesheimer (54:49):
Mm-Hmm <affirmative>.
Rose Woolsey (54:50):
And I mean, this is definitely different. Yeah. But I feel like I can go places, like we'll go to Black Dog and I'll see people. I know.
Mindy Hargesheimer (54:59):
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Yeah.
Rose Woolsey (54:59):
Like, it's just, it feels more small town and local community. Yeah. Community.
Mindy Hargesheimer (55:04):
Yep. Yeah.
Rose Woolsey (55:05):
So I like that.
Mindy Hargesheimer (55:06):
Okay. if you could have your last meal on earth at any Kansas City restaurant. Oh
Rose Woolsey (55:11):
My gosh. Where
Mindy Hargesheimer (55:11):
Would it be? No pressure.
Rose Woolsey (55:13):
I mean, we mostly eat at Chick-fil-A <laugh>.
Mindy Hargesheimer (55:16):
I mean, who doesn't love Chick-fil-A? Yeah.
Rose Woolsey (55:19):
It'd have to be one of our great steakhouses. Okay. I, I never liked steak growing up. It's just like the past few years I've just really liked steak. So
Mindy Hargesheimer (55:28):
I love steak. Yeah.
Rose Woolsey (55:29):
Okay. Anyone in
Mindy Hargesheimer (55:30):
Particular?
Rose Woolsey (55:32):
We or one
Mindy Hargesheimer (55:32):
That you wanna try?
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Rose Woolsey (55:33):
We have been talking about going to 8 0 1 chop house. Nice.
Mindy Hargesheimer (55:35):
Okay.
Rose Woolsey (55:36):
Good. We were, we were talking about doing that for Valentine's Day, but not on Valentine's Day.
Mindy Hargesheimer (55:40):
Oh yeah.
Rose Woolsey (55:41):
Just to celebrate
Mindy Hargesheimer (55:42):
Valentine's Day. That's the peak night. Yeah. Awesome. Okay. Good. Well this has been awesome. Where can people find and follow you online and where can they find you to connect with you to start the process, to work with you for trip planning?
Rose Woolsey (55:54):
Okay. where to go? Travel code.com is my website. Okay. has everything on there. So contact info, we have trip planning form to fill out mm-hmm <affirmative>. If you're interested in planning a trip. Social media is just where to go. Travel code. Yep. Instagram and Facebook. And for if you're interested in thinking about becoming an advisor I don't have anything on the website yet, but in the next month or two, I will have like a couriers page.
Mindy Hargesheimer (56:24):
Okay. Perfect.
Rose Woolsey (56:25):
So
Mindy Hargesheimer (56:25):
Yeah, to grow that team. Yeah. And
Rose Woolsey (56:27):
Then
Mindy Hargesheimer (56:27):
You do currently have a promo code that's going on, right?
Rose Woolsey (56:30):
Oh yeah. Well right now we're offering onboard credit for new Disney cruise line bookings. Okay. So onboard credit up to $250 for new bookings. You can use that in a gift shop, you can use that on
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excursions, you can use that on drinks, coffees. So really great. And that's just from our free agency. Free money. That's right.
Mindy Hargesheimer (56:51):
I love it. Well, thank you so much.
Rose Woolsey (56:52):
Thank you.
Mindy Hargesheimer (56:53):
This is so fun, fun. I love to talk about anything travel and like I said, I was really excited to connect with you. Yes, me too. To talk about travel and we'll definitely do something together for sure. So I love it. Thanks for coming
Rose Woolsey (57:02):
On. Thank you. All right.
Mindy Hargesheimer (57:04):
Thank you so much for tuning in and finding inspiration in these incredible stories. If you love what you hear, be sure to subscribe so you never miss an episode. Leave a rating and share the show to help these Kansas City voices reach even more listeners.